30 Day Guarantee

This agreement is made between Host Solutions, Parkside House, East Parade, Harrogate, North Yorkshire, HG1 5LF, United Kingdom (including all or any of its subsidiaries, agents, successors and assigns), and you the customer (“Customer” which expression shall include its permitted successors and assigns).

30 Day Guarantee

Our no-nonsense 30 Day Money Back Guarantee

Host Solutions has established a reputation for reliability, performance, support and value for money. At Host Solutions we work hard to provide you with the best possible service and we’re so confident in this that we offer a no-nonsense, 30 day money back guarantee. If you are unhappy for any reason within the first 30 days of opening your shared hosting account, you are free to cancel and receive a full refund including the time already used, less domain registration fees which are non-refundable.

We would however appreciate it if you got in touch with us before deciding to cancel so that we can address any problems you might be having.

Please note that refunds can take 7 working days, and this policy does not cover accounts which have violated our acceptable usage policy.