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    Remote Support

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    Remote Desktop Support

    Save time and money with our Remote Support Service

    In most situations and only with your permission, our Technicians are able to offer Remote Support to resolve your issue. It’s a simple process which enables us to see your desktop screen and use your computer as if we were sat there with you. Additionally, you save costs by not having to pay a call-out charge. Costs for Remote Desktop Support are shown below and are payable in advance.Your Technician will either send you an e-mail with a link to click on to enable us to access your PC, or he/she may simply ask you to enter a number in the box to the left of this page.

    You are always in control and you can disconnect at anytime. Additionally, the code given will only work once, so we will be unable to gain access again at a later date unless you give us permission by entering a new code.

    Remote Desktop Assistance Costs

    With the exception of some businesses that have ongoing contracts that include Remote Support, there is a charge for this service – this is outlined below:

    Remote Desktop Support (1st Hour) £45 per hour PAY HERE
    Remote Desktop Support (5+ Hours) £35 per hour PAY HERE
    Remote Desktop Support (Removal of Malware/Spyware/Registry Clean Etc) £39 (fixed cost) PAY HERE
    Remote Desktop Support (Installation/Setup/Config Software) £39 (fixed cost) PAY HERE
    Remote Desktop Training (Windows\Office Etc) POA PAY HERE