Save time and money with our Remote Support Service
In most situations and only with your permission, our Technicians are able to offer Remote Support to resolve your issue. It’s a simple process which enables us to see your desktop screen and use your computer as if we were sat there with you. Additionally, you save costs by not having to pay a call-out charge. Costs for Remote Desktop Support are shown below and are payable in advance.Your Technician will either send you an e-mail with a link to click on to enable us to access your PC, or he/she may simply ask you to enter a number in the box to the left of this page.
You are always in control and you can disconnect at anytime. Additionally, the code given will only work once, so we will be unable to gain access again at a later date unless you give us permission by entering a new code.