Hosted PBX Benefits
Hosted PBX phone systems have an array of benefits for businesses of all sizes. So, if you want the latest technology at a fraction of the price of a traditional telephone system, or you don’t want the expense of paying maintenance to subcontracted engineers then perhaps it’s time to move your phone system to the cloud. Below is our top five benefits of a hosted PBX phone system:
Cost Efficiency
A Hosted PBX is likely to have fewer expenses for repairs than a traditional PBX because Hosted PBXs are managed by a third-party vendor. In addition, hosted telephony requires little or no complex infrastructure to purchase or set up as it uses an Internet connection to deliver your telecommunications.
Scalability
A hosted PBX enables your communication requirements to grow seamlessly with your business. In fact, the hosted solution enables businesses to add phone lines, extensions and even connect to mobile devices without facing the limitations imposed by “old style” phone systems’ hardware.
Reliability
A hosted PBX system can be counted on to connect every call without lagging response times, delays or lapses in call quality. You can count on the clear reception of each call, as Internet-based telephony is touted for its improved quality over that of traditional PSTN connection.
Outsourced Maintenance
The up-keep of a hosted PBX system is managed by the phone system provider in an off-site location, so you don’t have to dedicate in-house staff, time and money to keeping an on-premises system up and running. Your company will experience more uptime because the hosted PBX system doesn’t have to be taken offline for maintenance, updating, or repairs.
Disaster Recovery
Often, the first thing that “goes down” in the case of an unforeseen event such as a storm, fire or power outage is your telephone’s connection. That is, if you’re still using a legacy system. This disruption can bring productivity to a screeching halt, which affects your bottom line and external communications with important vendors and clients, for instance. A hosted PBX can solve this problem as your infrastructure is protected in a hosted environment. As such, your flow of communications can continue even in an emergency.